Marikl Privacy Policy — Our Commitment to Protecting Your Data

At Marikl, your data is handled with the highest level of confidentiality. We believe your personal information belongs to you alone — and protecting that trust is our responsibility.

Updated: January 2026 Reading time: ~7 minutes SSL Secured
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Protecting your privacy is a core commitment at Marikl. We will never sell your data.

256-bit SSL GDPR Compliant

How We Protect Your Data

Here are six key points to know at a glance before reading the full policy.

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Strong Encryption
All your data is secured with 256-bit SSL encryption, with protection in place at every level — from transmission to storage.
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Data Is Never Sold
Marikl will never sell your personal information to third parties under any circumstances. Your data is used solely for the purpose of delivering our services.
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Transparent Data Use
This policy clearly explains what data is collected, why it's collected, and how it's used — no hidden agendas.
Your Controls
You may request to view, correct, or delete your information at any time. You have full control over your data.
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Cookie Transparency
We are fully transparent about which cookies we use and why. You also have the option to disable non-essential cookies.
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Regular Audits
Our data protection measures are regularly audited by independent security experts to ensure your information stays safe at all times.
Section 1

What Information We Collect

We collect certain personal information to provide services on the Marikl platform. This information is used solely to deliver the best experience to you. Here's what we collect:

Data Type Example Why It's Needed
Identity Information Name, date of birth, national ID KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Communication & Security
Financial Data Mobile banking number, transaction history Payment Processing
Technical Data IP address, device information, browser Security & Fraud Prevention
Usage Data Game history, login activity, preferences Service Improvement & Personalisation
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Data Minimisation Policy
We only collect the information necessary to provide our services — nothing more, nothing less.
Section 2

How We Collect Your Data

Marikl collects data through several methods. Here's what you should know about each one:

  • Directly Provided Data: Information you provide directly during registration, profile updates, or KYC verification.
  • Automated Data: Technical data collected automatically while using the platform — including IP address, device type, and session duration.
  • Cookies & Tracking: Cookies are used on our website and app — see Section 5 for details.
  • From Third Parties: Necessary information may be obtained from payment gateways or identity verification services.

In all cases, your consent is obtained before any data is collected — either directly or through your agreement to the platform's terms and conditions.

Section 3

Purpose of Data Use

Marikl uses your data only for specific, legitimate purposes. We never use your information beyond what is outlined in this Privacy Policy. The primary purposes are:

  • Account Management: Registration, login, password reset, and security verification.
  • Payment Processing: Verifying financial details during deposits and withdrawals.
  • Customer Support: Responding accurately to your complaints and inquiries.
  • Security & Fraud Prevention: Detecting and preventing suspicious activity.
  • Service Improvement: Analyzing user experience to improve and enhance the platform.
  • Legal Compliance: Meeting the requirements of regulatory authorities.
  • Promotional Communications: Promotional offers and bonuses shared only with your consent.
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Opt Out of Marketing Communications
If you no longer wish to receive promotional messages or emails, you can opt out at any time through your account settings or by contacting our support team.
Section 4

Data Sharing & Third Parties

Marikl never sells your personal data. However, it may be shared with trusted partners in limited circumstances:

  • Payment Processors: Payment gateways such as bKash and Nagad receive only the information required to process your transactions.
  • Identity Verification Services: Documents may be shared with accredited identity verification providers for KYC purposes.
  • Legal Authorities: Data may be disclosed when required by court order or other legal obligations.
  • Security Research: Information may be shared as needed to investigate fraud or cyberattacks.

All third parties are bound by strict confidentiality agreements and may only use your data for the specific purpose it was shared.

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No Data Sold to Advertisers
Marikl never shares your information with advertising companies or data brokers.
Section 5

Cookies & Tracking Technologies

Marikl uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device. We use three types of cookies:

  • Essential Cookies: Required to maintain login sessions, ensure security, and keep core platform functions running. These cannot be disabled.
  • Functional Cookies: Remembering your preferences — such as language and theme settings. These are optional.
  • Analytical Cookies: Monitoring platform usage to improve our services. No personally identifiable information is disclosed.

Optional cookies can be disabled through your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.

Section 6

Data Retention Period

We do not retain your data longer than necessary. However, certain information must be kept for a defined period for regulatory and legal compliance:

  • Active Account: All data retained for the duration of active account.
  • Financial Transaction Data: A minimum of 5 years after the last transaction.
  • KYC Documents: 3 years after account closure.
  • Communication History: 2 years after last contact.
  • Technical Logs: Automatically deleted after 90 days.

Once your account is closed and the applicable legal retention period has expired, your data is permanently deleted.

Section 7

Your Privacy Rights

As a Marikl user, you have the following rights over your personal data:

01
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
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Right to Rectification
You may request corrections if any of your information is inaccurate.
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Right to Erasure
You can request deletion of your data unless we are required to retain it by law.
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Right to Restrict Processing
In certain circumstances, you may request that the use of your information be restricted.
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Right to Data Portability
You can request an export of your data in a structured format.
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Right to Object
You can object to your data being used for marketing or profiling purposes.
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How to Exercise Your Rights
To exercise any of your rights support@marikl.appEmail us at or reach our support team via live chat. We typically respond within 7 business days.
Section 8

Children's Privacy

Marikl is strictly for users aged 18 and above. We do not knowingly collect personal data from minors. Age is verified at registration and identity is confirmed through the KYC process.

If a parent or legal guardian discovers that their minor child has created an account, please contact our support team immediately. We will close the account and delete all associated data.

Section 9

Security Measures

Marikl follows the highest industry security standards to protect your information. The core components of our security framework include:

  • 256-bit TLS/SSL Encryption: All data transmissions are encrypted.
  • AES-256 Storage Encryption: Stored data is encrypted as well.
  • Two-Factor Authentication (2FA): An extra layer of protection at login.
  • Regular Penetration Testing: Independent security experts conduct regular vulnerability assessments.
  • Suspicious Activity Detection: Our AI-powered system detects unusual activity in real time.
  • Restricted Access Policy: Only authorized personnel may access specific data.
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Your Responsibilities
Use a strong password, keep 2FA enabled, and never share your login credentials with anyone. We work together to keep your account secure.
Section 10

Privacy Policy Updates

Marikl may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via email or an in-platform notification.

Continuing to use Marikl after any changes takes effect will be considered your acceptance of the updated policy. The date of each update is noted at the top of this page, so check back occasionally to stay informed.

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Last Updated
This Privacy Policy was last updated January 2026Last updated on.
Section 11

Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to us through the following:

  • Email: privacy@marikl.app
  • Support Email: support@marikl.app
  • Live Chat: Available on the platform 24/7

Privacy-related requests are typically handled within 7 business days. Complex cases may take up to 30 days — but we will notify you in advance if that is the case.

Visit our FAQ Page View.

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Play with Peace of Mind on Marikl

Enjoy gaming without worrying about your data — Marikl has you covered, every step of the way.

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